HeySpin Casino Review: Account Verification (KYC) Process
HeySpin Casino asks for KYC when you request a withdrawal, when deposits or withdrawals trigger security checks, or when account data needs confirmation after a change (name, address, email, phone). Verification also starts if the system flags duplicate accounts, unusual login location, or payment mismatches.
- Identity (ID/Passport): A clear photo or scan of a government-issued document (passport, national ID card, or driving licence). The casino checks full name, date of birth, document number, and expiry date. The image must show all four corners, with no blur or glare; cropped or edited files get rejected.
- Address proof: A document dated within the last 3 months that shows your full name and current address. HeySpin accepts utility bills (electricity, gas, water), bank statements, and official tax or council letters. Screenshots without the issuer details, PO box addresses, and documents older than 3 months fail the check.
- Payment method: If you used a bank card, HeySpin requests photos of the front and back of the card with the middle digits masked (leave first 6 and last 4 visible) and the CVV hidden; the name must match the account. For e-wallets, they ask for a screenshot or PDF showing your wallet account name/email and a recent transaction related to HeySpin. For bank transfers, they request a bank statement or a document with IBAN, account holder name, and the matching transaction.
Timeframe: document review takes 24–72 hours after you upload all files. If something is missing or unreadable, the casino requests a re-upload and the clock restarts from the moment the corrected documents are submitted.